After-Sales Service
After-Sales Service
We guarantee the quality of our equipment
Our customized services require an after-sales service that guarantees our customers the quality and evolutive maintenance of the equipment.
For this, we propose several ways of support, technical and training through remote or on-site assistance, training courses or proposals for improvement at the customer's facilities.
Our high capacity to solve quickly makes that many leading companies in the sector place their trust in the leading company in thermal processes. We have specialized areas to satisfy your production needs.
- Our priority; immediate resolution. Qualified personnel and material foresight to solve any incident that may paralyze your production in a practically immediate period of time.
- Teinco does not sleep; continuous advice. After hours assistance with specialized technicians for urgent services. World-wide locations with jet lag to guarantee a response to your problems regardless of the location of your production plant.
- Objective; 0 breakdowns. Preventive control of retorts and cookers with an effective reduction of the number of incidents on the process.
- In your first steps. Comprehensive advice from the start-up of the equipment.
- Walking with Teinco. Periodic control of calibration, temperature distribution and heat penetration in your products to keep your processes current and updated.
- Calibration and issuance of calibration certificates with traceability by ENAC standards recognized according to UNE-EN ISO 9001.
- Elaboration and supervision of specific calibration plans for each company adapted to the UNE-EN ISO 9001 standard.
